What Video Game Operators Can Learn From iGaming Chargeback Management
Posted: 7/21/2026 12:01:07 AM
Chargebacks are a tax video game studios pay quietly. Gaming is a high-risk vertical for disputes, because the product is a virtual good bought on impulse by a young audience, and every disputed purchase costs the studio the sale and a chargeback fee, plus a worse rate on the next batch of transactions. The good news is that dispute management is a solved operational problem in iGaming, where the same buyer behavior shows up at scale. The tactics that work there map onto a game studio almost line for line.